1600 Beach Avenue, Vancouver, BC
Support@wearen5.com
1 778 868 8070
We collect various types of personal data from our website visitors and users. This includes but is not limited to names, email addresses, phone numbers, and physical addresses.
We collect data through contact forms, cookies, surveys, registrations, and analytics tools like Google Analytics. This information is used for processing orders, notifying customers about updates and promotions, and improving our services.
Users have the right to request data amendments, deletion, and review of their information. We provide clear instructions and links for users to exercise these rights.
We may share user data with third parties such as service providers and marketing partners. Our privacy policy includes a disclaimer regarding third-party data sharing to ensure transparency.
We retain collected user data for as long as necessary for the purposes it was obtained for. We specify a timeframe for data deletion once it expires and regularly review our data retention policy for compliance.
We enforce strong security measures to protect user data, including SSL encryption and other computer safeguards. Specific security practices are mentioned without revealing too much detail to avoid compromising security.
We describe our dispute resolution process, including third-party dispute resolution service providers and contact options for customer service or legal firms.
Our privacy policy addresses the possibility of business ownership transfer, ensuring users are aware that their information might be handed over to a new entity in case of an acquisition. We also include a disclaimer regarding security vulnerabilities and our best efforts to mitigate risks.
